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Simple, transparent pricing

Pay for participants. Everything else is unlimited.

Free

$
0
/ MO

3 participants


Unlimited studies, questions, answers, teammates

All features

Online documentation

Get started

Small

$
49
/ MO

10 participants


Unlimited studies, questions, answers, teammates

All features

Online documentation

Basic support

Get started

Medium

$
99
/ MO

25 participants


Unlimited studies, questions, answers, teammates

All features

Online documentation

Priority support

Get started

Large

$
299
/ MO

200 participants


Unlimited studies, questions, answers, teammates

All features

Online documentation

Priority support

Get started

Frequently asked questions

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What counts as a participant?

Only ‘active’ participants count towards your usage. A participant is ‘active’ when they’re in a running study and they’re not paused.

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What’s a teammate?

Teammates are other people you can invite to collaborate with on your research. You can have unlimited teammates on all plans.

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Do you charge extra for other features?

Nope! All features are included in every plan. We only charge for concurrent active participants.

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Can I try out Dovetail for free?

Absolutely. Our free plan has access to all our features but you’re limited to 3 active participants.

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Can I cancel at any time?

Yes. You can move back to the free plan at any time and still have access to your data.

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I need more than 200 active participants!

Please get in touch and we’ll work out a custom plan for you and your team.

The glorious feature matrix

This wouldn’t be a SaaS product if we didn’t list all the features you get in a neat grid.


Run a diary study using SMS messaging or email

Automatically send questions on a schedule

Analyze data with tags and grouping

Highlight interesting answers with stars

Receive photographs from participants to get the bigger picture

Capture and share research insights in a single place

Collaborate with researchers across your organization

Export responses and participant details to a .CSV file

Set timezones to run your research around the world

Track the progress of your study on the go with mobile support

Study data is stored securely using SSL encryption

You’re in control; pause and resume your study at any time

Edit answers to clean them up or merge during analysis

Preview your emails before they’re sent to nail the wording

Quickly log in to Dovetail using your existing Google account

Fantastic customer support gets back to you immediately